Privacy policy

By registering and accepting the Terms of Use of the site, the user gives his consent to the use of his personal data only when necessary – i.e. when placing an order.

Personal data is not provided to third parties, and credit or debit card details are not recorded or stored on our site. Only the bank that issued your card has access to your data.

If you suspect that your account has been misused, you can contact us.

Use of cookies

Cookies are information that is collected to analyze user behavior. When you agree to our use of cookies, we analyze your preferences, likes and interests and, based on this, show you products that would be of interest to you.

How do we use cookies?

“Frea 28” OOD uses cookies to improve the functionality of our website, including:

– To remember your settings during visits;

– To make our Website work according to your expectations;

It is important to note that the cookies we use only contain anonymous information in order to improve user experience and our services. They do not contain personal information.

What types of cookies do we use?

In this section you can find an overview of the cookies we use.

1. Functionality – We use these cookies to recognize you on our website and to remember your pre-selected preferences. These may include what language you prefer and where you are located. A combination of first and third party cookies are used.

2. Advertising – The Company uses these cookies to collect information about your visit to our website, the content you have seen, the links you have followed and information about your browser, device and your IP address. Our company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, an advertisement may be displayed on our website.

How to manage cookies?

You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, in some cases some of the features of our website may not function as a result.

How to contact the competent authority?

If you wish to make a complaint or if you believe that our company has not responded to your concern satisfactorily, you can contact the office of the Personal Data Protection Commission and the Consumer Protection Commission.

Personal Data Protection Commission:


Address: Sofia 1592, Prof. Blvd. Tsvetan Lazarov” No. 2

Phone: 02/91-53-518

Consumer Protection Commission:


Address: 1000 Sofia, Slaveykov Sq. No. 4A, floors 3, 4 and 6,

tel.: 02 / 980 25 24

fax: 02 / 988 42 18

hotline: 0700 111 22

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